April 20, 2026

Security & Network Protection

Secure communications — without compromise.

Security First

At Hellasfone, the security of communications is a core priority.
Our telecommunications infrastructure is designed with a strong focus on protection, stability, and continuous service availability.

We implement advanced security practices and mechanisms to ensure that our customers’ communications remain protected from threats and malicious activity.

Security Mechanisms

✔ 24/7 network monitoring ✔ Fraud detection and prevention ✔ Protection against unauthorized access ✔ Real-time traffic monitoring and management ✔ Secure interconnections with telecom providers)

Reliability & Availability

Security is directly linked to service availability. That’s why we ensure: ✔ Redundant infrastructure ✔ Automated failover mechanisms ✔ Stable performance even under demanding conditions

Infrastructure & Protection Through Leading Hosting Partners

Our services are hosted in top-tier data centers with certified protection, ensuring maximum security, stability, and reliability.

Hellasfone partners with leading hosting providers and data centers equipped with certified infrastructure and advanced protection systems against modern threats.

Our platforms operate in high-spec environments with built-in security layers, including attack protection, continuous monitoring, and advanced network filtering.

Through these partnerships, we ensure:

✔ Certified protection against cyber threats
✔ High service availability and reliability
✔ Secure data and communication management
✔ Continuous enhancement of security mechanisms

PCI DSS Certification

This certification enables customers to benefit from an
infrastructure that conforms to the PCI SSC (PCI Standard Security Council)
standards for the storing and processing of payment card data

ISO/IEC 27001 certification

This norm certifies that the required security measures
and management procedures are in place

SOC 1 Type II and SOC 2 Type II certifications

These international norms certify that our hosting partner has been set up with the required internal procedures for managing information system security

STAR self-assessment - Cloud Security Alliance

This initiative informs customers that our cloud computing services are compliant with the CSA’s best practices. It also details the controls that our hosting partner has implemented to ensure that information systems remain secure.

Conclusion

Security is not just a technical feature — it is a prerequisite for reliable communication.

At Hellasfone, we continuously invest in infrastructure and processes to ensure our customers benefit from high-quality services, with complete protection and confidence.